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Technical Support Specialist in Charlottesville, VA at Strategic Staffing Solutions

Date Posted: 11/7/2018

Job Snapshot

  • Employee Type:
  • Location:
    455 2nd Street Southeast
    Charlottesville, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

JobID: 140983

Job Title: Technical Support Specialist

Duration: 6 Month Contract (W2 USC/Green Card/EAD ONLY – no C2C allowed)

Location: Charlottesville, VA 22902 OR Charlotte, NC 28277

To apply: Please email your resume in Word Format to Jamie Newkirk at: and Reference Job Order #: 140983 or Click the Apply Button.

Strategic Staffing Solutions (S3) is seeking a Technical Support Specialist  for a contract opportunity for one of our top healthcare corporations. This position requires that the selected candidate be located in Charlottesville, VA OR Charlotte, NC 

The Technical Support Specialist is responsible for providing professional, high quality, effective, courteous and prompt technical support for all of our integration products including liaising with other personnel to provide two-way communication on customer issues. This includes problem identification, prioritization, analysis and resolution of issues. This position will leverage knowledge bases for prompt and accurate resolution of all technical issues. Often, this position is expected to participate in weekend and after-hours support coverage, including on-call duty on a regularly scheduled rotation of responsibility across the support team.

Required Skills:

  • Experience in a Linux/Unix environment and comfort working at the command line
  • Experience with Layer 2 and Layer 3 IT networking
  • Familiarity with FTP, SFTP, JMS, TCP, and MLLP protocols
  • Experience with physical and virtual appliance management:  assembly and deployment of routers, warehousing, inventory, replacement cycles
  • Strong customer service experience preferably with healthcare data.
  • One or more of the following Infrastructure Technologies: Networks, Storage, Server Platforms, Data Center Facilities. Required
  • Demonstrated proficiency working in a Linux environment, specifically from the command line. Required

Desired Skills:

  • A Bachelor's degree (BA, BS) required. Area of study in Computer Science or related discipline. Nice to Have
  • Experience with data analysis and experience with relational databases and relational database concepts helpful
  • Experience with Layer 2 and Layer 3 IT networking. Highly Desired
  • Familiarity with FTP, SFTP, JMS, TCP, and MLLP protocols. Highly Desired


Strategic Staffing Solutions (S3), based in Detroit, Michigan, prides itself on being an international, woman-owned, $260 million IT and Business Services Corporation. We are ranked 16th among the largest staffing firms in the US by Staffing Industry Report and are one of five companies nationally certified as a Charter Partner with Staffing Industry Analysts.  S3 provides IT consulting, customized project solutions, vendor management programs and executive search services to financial institutions, insurance, energy, oil/gas, telecommunication, government, retail and health care industries worldwide.  We have more than 2,700 consultants and 31 offices in the US and Europe.S3 is also proud to be nationally recognized as both a Military Friendly and Military Spouse Friendly Employer.

As an S3 employee, you’re eligible for a full benefits package which may include: Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan, Vacation Package, Life & Disability Insurance Plans, Flexible Spending Accounts, and Tuition Reimbursement.

The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.  The four pillars of our company are to: Set the bar high for what a company should do, Create jobs, Offer people an opportunity to succeed and change their station in life, and improve the communities where we live and work through volunteering and charitable giving.

Strategic Staffing Solutions is an Equal Opportunity Employer