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Tech Support Senior Specialist in Windsor, CT at Strategic Staffing Solutions

Date Posted: 11/1/2018

Job Snapshot

Job Description

JobID: 142617


Strategic Staffing Solutions (S3) prides itself on being an international IT Staffing and Solutions Company with 25 years’ experience recruiting and managing exceptional IT and Business consultants for customers in the Financial, Energy, Public Sector and Retail Distribution industries.  A privately held, financially strong, woman-owned company, S3 is a full service IT firm, with 24 major market locations in the U.S!

If you meet the requirements described below, send resume and contact information to Raul Gonzalez, IT Sourcing Specialist, for more details.

Job Title: Tech Support Senior Specialist

Locations: Windsor, Connecticut


Job Description:

  • Technical Support resource on the Software Asset Management team will be responsible for assisting with the monitoring, maintaining, supporting, and documenting of all aspects of the IBM Big Fix Platform and IBM Big Fix Inventory (BFI) software and associated servers. Would be responsible for automating existing processes.


  • Designs, develops, tests, debugs and implements more complex operating systems components, software tools, and utilities with full competency.
  • Coordinates with users to determine requirements.
  • Reviews systems under development and related documentation.
  • Makes more complex modifications to existing software to fit specialized needs and configurations, and maintains program libraries and technical documentation.
  • May coordinate activities of the project team and assist in monitoring project schedules and costs.
  • MS-Windows Server 2008 - 2016
  • Linux Red Hat Enterprise Server - RHEL 5.11 - 7.5
  • VMware's vSphere console
  • DB2 LUW command line processor (CLP)
  • Linux Utilities (i.e., Ksh, Bash, vi, PuTTY, WinSCP)
  • Data manipulation with MS-Excel
  • Writing and troubleshooting batch (Windows) and shell(Linux) scripts.
  • Writing and execution of scripts with PS Exec (Windows) and Ansible(Linux).
  • Performance analysis of processes on Windows and Linux servers.
  • Automation capabilities
  • Experience and demonstrated familiarity and accomplishment with Windows and Linux tools and techniques.
  • Proven problem solving and root cause analysis capabilities.
  • Strong verbal and written communication skills.
  • Ability to follow complicated procedures and processes.
  • Experience with programming, scripting and automation a plus.

The S3 Difference

Strategic Staffing Solutions (S3) is the 6th largest Diversity Staffing Firm in the US and a global provider of Business and IT Services, including Staff Augmentation, Managed Staffing Programs, and Solutions, with 21 consecutive years of growth.  We have industry expertise in Healthcare, Insurance, Financial Services, Energy/Utility and Retail Distribution.  S3 has a domestic and international presence in 31 locations across the US and Europe (including the UK, Lithuania, and the Czech Republic).  Our highly trained and experienced staff is committed to not only helping you find a job but making sure that the job is the right fit for you!

 At S3 you are eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance