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Systems Analyst Sr. Advisor in Atlanta, GA at Strategic Staffing Solutions

Date Posted: 10/26/2018

Job Snapshot

Job Description

JobID: 141579

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

Strategic Staffing Solutions (S3) prides itself on being an international IT Staffing and Solutions Company with 25 years’ experience recruiting and managing exceptional IT and Business consultants for customers in the Financial, Energy, Public Sector and Retail Distribution industries.  A privately held, financially strong, woman-owned company, S3 is a full service IT firm, with 24 major market locations in the U.S!

If you meet the requirements described below, send resume and contact information to Carlos Herrera, IT Sourcing Specialist, cherrrera@strategicstaff.com for more details.

Detailed job requirements:        

  • Work Intake Process.
  • SWAT call triage of P1/P2/P3 incidents.
  • Intake queue management of P4/P5 incidents.  
  • SNOW ticketing system management and monitoring.
  • Troubleshooting Process.
  • OSI layer problem isolation with multiple systems.
  • Isolate within application layer to the functional level.
  • Documentation of root causes problem isolation.
  • RCA and Problem Management owners.
  • Environment Management.
  • Infrastructure maintenance activity support.
  • Hardware patching support.
  • Vendor software patching and upgrade support.
  • Vendor software installation support.
  • Certificate owner and renewal services.
  • Reboot/Recycle of system services, JVMs, application layer.  
  • Hardware owners and CMDB contacts for upgrades, patching, refresh activities.
  • Owner of software installation documentation.
  • Relationships Management.
  • Vendor Relationship management.
  • App Dev and QA team relationship management.
  • Business team relationship management.
  • Meet monthly with internal customers to capture abrasion and satisfaction data.
  • Configuration Management.
  • Responsible for environment configurations, settings, and routing/connectivity with up/down stream systems.
  • Own code deployments to SIT, UAT, Training and Production.
  • Manage approvals for configurations and code deployment activities.
  • Run the release management coordinator calls during releases.
  • Alerts & Capacity Monitors.
  • Monitor system alerts, failures.
  • Watch and recover batch job schedules and system logs.
  • Monitor system capacity flags and alerts.
  • Develop capacity reports for use with customers.
  • Order and deploy capacity related changes to the systems.
  • System Builders/Infrastructure owners.  
  • New systems hardware planning, ordering and building.
  • Modifications or refresh of hardware planning, ordering and building.
  • Decommission and sunset activities.
  • Act in a representative role to infrastructure.
  • Champion for systems hardware/software technologies with ESG.
  • Owner of documentation of system building. Gatekeepers
  • Review and provide input on all systems environment level changes.
  • Provide oversight and approval for architecture changes.

Skills:            

  • WebSphere, IIS, Tomcat (Skilled with two out of three).
  • MS SQL, DB2, MongoDB, Oracle (Skilled with two out of four).
  • Windows, AIX, Linux (Skilled with two out of three).
  • Introscope, Sitescope, Splunk, AES (Skilled with two out of four).  
  • DevOPs, PEGA, Informatica, Scripting (Nice to have) Top level job description.
  • Manage Work Intake Process and Incident Queue.
  • Exercise Troubleshooting Process and Root Cause Analysis.
  • Environment Resource and Capacity Management.
  • System Builders/Infrastructure owners.
  • Vendor and Customer Relationship Management.
  • Release and Deployment Configuration Management.
  • System Alerts & Capacity Monitoring.

The S3 Difference

Strategic Staffing Solutions (S3) is the 6th largest Diversity Staffing Firm in the US and a global provider of Business and IT Services, including Staff Augmentation, Managed Staffing Programs, and Solutions, with 21 consecutive years of growth.  We have industry expertise in Healthcare, Insurance, Financial Services, Energy/Utility and Retail Distribution.  S3 has a domestic and international presence in 31 locations across the US and Europe (including the UK, Lithuania, and the Czech Republic).  Our highly trained and experienced staff is committed to not only helping you find a job but making sure that the job is the right fit for you!

At S3 you are eligible for a full benefits package that may include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance